One of the concerns for the presenters was the questions asked by the participants. When as material carriers we are not ready for our presentation, it may be difficult for us to answer the questions given. Often the best percentage rating is given when we receive and answer questions asked. We can handle even difficult questions. Examples such as:
- When they challenge you to debate the questions and answers at hand.
- The topic of the question has little to do with the material you provide
- Your topic is not fully understood by the audience
- Highly sensitive topics, such as discussions about personal issues (either your own or your audience’s)
Did you know the questions given can have 2 different impacts on you and your audience.
- Handled wellbecause questions can increase your overall percentage.
- Poorly handled will make your credibility also bad in front of your entire audience.
So to better handle the question, what should we do? Here we share 7 common myths to dispel these difficult questions.
1. Don’t be afraid and run away from the questions during the presentation
Instead you can:
- Responding to questions and even encouraging the audience to ask questions
- View the question as important to your presentation. They may also clarify and consolidate your presentation.
- See the question as a compliment from the audience.
One way to invite questions is to ask the audience this question:
- I have the answers to all the questions you will ask?
- Are there any other issues you usually encounter besides this topic?
- Do you agree with what I am saying?
By asking these questions, you can calm down a bit more to hear and answer the questions your audience is asking.
2. Ask as many difficult questions as you can
- With the tough questions you ask up front, you can think of the answers right away.
- For irrelevant questions, you can politely ask to delay answering the question. Say if you are going to discuss it privately with the questioner after the presentation time is over or if you have extra time.
So, here are some signs you can use to avoid tough questions:
- Frowning or making an irritated expression after receiving a difficult question.
- Create a confused expression for your audience.
- Change the topic discussed. By cutting each Q&A into short sections or not giving the audience a chance to think about the question.
- Directing questions to the audience, such as asking a question “If so, what do you think”? Or directing questions to an audience who also agrees.
3. It’s better to give an answer that is not clear, than to give an answer that your audience doesn’t know
You can do these things to work around it:
- Don’t be afraid to admit the limits of your knowledge.
- Say “I don’t know” followed by “But I can find out for you”, then write down the question. Your audience will appreciate honesty more.
4. Start answering difficult questions by saying “That’s a good question”
Then you can:
- Say “I’m glad you asked like that”
- Say “That’s a good question”that way you can build a friendly environment for your audience, because they will feel their question is right.
5. When asked a difficult question, your first step is to respond well
- Listen and ask for clarification if needed.
- Listen to all parts of the question before drawing conclusions and providing answers. You can say:
“Just to clarify/summarize/repeat what you said” This is to confirm your ignorance of the question before you answer it.
- Feel free to pause before answering, because you can use that time to think. Giving pause is not a sign of uncertainty but a sign of caution.
6. Be prepared to defend yourself when questions try to bring you down
Some defensive signs you can do are:
- Raise your voice or be a little emotional when responding to questions.
- Giving a little accusation, like “You don’t seem to know what I’m saying”
- Saying things like “I never said that….”
As a replacement:
- You can focus on defending your idea to defend yourself.
- Being defensive or aggressive can be seen as a sign of weakness in yourself. You won’t get the sympathy of your entire audience.
- Ignore personal attacks.
- Redirect your answer back to your original idea.
7. Questions and answers are between you and the questioner
You can do this when you get a question:
- When replying to a question, direct your answer to another member of the group.
- But REMEMBER! Even if you take a question from someone in your audience, you are still responsible for the interest and engagement of your entire audience.
- Say to your audience, “This should be too much of a question for you to ask”
- Maintain eye contact with the rest of your audience when answering.
- Ask the audience to raise their hands and ask “Is there anyone else here to ask?”
Well, from the seven myths and tips given, you can try it in your next presentation. That way you will no longer be afraid of job interview questions that will be given by your audience. So, it’s not only the material that you have to master, but you also have to be able to apply the skills to manage emotions and control your audience.
If the above is not enough to make you more confident during presentations, you can attend the following Public Speaking seminars and training. With a very professional coach, you can train and improve your skills for public speaking. Register yourself right now, here!
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