Friend RaCy user Printers and Epson ProductsIn this post, we will inform the Epson service center. If your Epson device is damaged or needs service, then you can contact or go directly to the places below.
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Why do you need to go to the service center?
Here I try to give a fair point of view, why do you need to go to the service center.. After all, I often do DIY or fix my own problems ^_^ hehe.. (For light cases..)
1. New and Original Spare Parts
I’m sure there is such a thing as an SOP that requires replacement
New and ORIGINAL PART (This is a guarantee… ), if the stock has not been discontinued, even if you have to replace it with another part, there will be confirmation first.
This has been my experience at Service Center (Other products), even if you have to replace parts there is confirmation beforehand, especially if you have to replace the board. Sometimes if it’s a discontinuous product, we can be advised to look for it… so there’s a choice to continue or not (I guess where is the service like this… hehe, unless the person has said from the start, “The important thing is, how much do I pay?” .. 🙂 ” but it’s rare like that right.. hehe
2. Technicians are specialists according to products
Yes, this is the same as if we work in a factory, get
task to do touch screen checkingfor example.. then we already know
detailed and professionalbecause it does the same thing over and over again.
Likewise with the technicians who are usually in the office service center – CMIIW
So it already has a specialty for that product, for example, here is the SERVICE CENTER to handle it
EPSON PRINTERS.
Even if there is a new technician, there must be training first, right?
3. The product is still in the warranty period
Usually for
Epson products themselves do have a guarantee with a certain time durationfrom my own experience, there is a 2 year warranty for the guarantee of the printer product that I just bought yesterday.
It’s usually there
certain seals attached to the main component partsmeaning if The seal is openthe warranty usually does not apply.. 🙂
So don’t forget to bring your warranty card and purchase receipt… hehe, I usually keep my proof of purchase in one place and the box… 🙂 if I need it at any time…
Should I go to the Service Center?
I also don’t have to, yes.. it all depends on your own beliefs as the product owner.
You can also go to a neighbor’s place, for example, if you open a printer service, or go to a service center in your area. If you think it’s far
But if it’s still under warranty, I suggest going to the service center.
because there is a part / label which if opened by a party who is not from the service center or maybe you yourself, then the warranty can be canceled / not valid.
Make sure your product has been registered for online warranty
After you buy the product EPSONyou need to register or register product warranty,
To register an Epson product, you can go through this link.
Epson Product Warranty Registration
| Sample EPSON Products | Sample Product Serial No | Remarks |
|---|---|---|
| Inkjet Printer | RADK123456 | 10 alphanumeric characters |
| Business Projector* | TU2K4502800 | 11 alphanumeric characters |
| Dot Matrix Printer | R9DY042200 | 10 alphanumeric characters |
| Scanner | PX5Z000401 | 10 alphanumeric characters |
| Laser Printer (AcuLaser) | JMMZ101659 | 10 alphanumeric characters |
| TM Printer | Q6VF230020 | 10 alphanumeric characters |
Usually, bro Serial Number It’s in the Purchase Box…
Epson Service Center Address List
I got this address list from yesterday’s printer purchase package, and here I will try to share it here in case someone needs it.
1. Epson Service Center – DKI Jakarta
The address is at Ruko Mall Mangga Dua No.48 Jalan Arterial Mangga Dua, North Jakarta – DKI Jakarta.
Telephone number that can be contacted (+6221)62301104
Email : jkt-admin@epson-indonesia.co.id
Another alternative…
Address at Wisma Kelai Lt.1 Jl Jenderal Sudirman Kav. 3 Central Jakarta – DKI Jakarta 10220
Phone (+6221)5724335
Email : ess@epson-indonesia.co.id
2. Epson Service Center – West Java (West Java)
The address is on Jl. Cihampelas No.48 A Bandung West Java 40116
Phone Number (+6222)4207033
Email : bdg-admin@epson-indonesia.co.id
3. Epson Service Center – East Java (East Java)
The address is at Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma Bangsa No. 116 – 118 Surabaya – JATIM
Phone Number (+6231)5355035
Email : sby-admin@epson-indonesia.co.id
4. Epson Service Center – Yogyakarta
The address is YAP Square, Block A No. 6 Jl. C Simanjuntak Yogyakarta – DIY
Phone (+62274)581065
Email : yangy-admin@epson-indonesia.co.id
5. Epson Service Center – Central Java (Central of Java) | Semarang
The address is at the Metro Plaza Ruko Complex Block C20 Jl. MT Haryono No 970 Semarang – Central Java
Phone (+6224)8313807 / 8417935
Email : esssmg@epson-indonesia.co.id
6. Epson Service Center – Riau
The address is at Jl. Tuanku Tambusai No. 459A Pekanbaru RIAU
Phone (+62761)8524695
Email : pkb-admin@epson-indonesia.co.id
7. Epson Service Center – Banten
The address is Ruko Mall WTC Matahari No.953, Serpong – Banten
Phone (+6221)53167051/53167052
Email : esstag@epson-indonesia.co.id
Status -> Permanently Closed,
Alternative
Jl. General Ahmad Yani No. 45, Sumurpecung, Kec. Serang, Serang City, Banten 42117
+622547912503
8. Epson Service Center – South Sumatra (South Sumatra)
The address is on Jl. HM Rasyid Nawawi No. 249 Kelurahan 9 llir Palembang, South Sumatra
Phone (+62711)311330
Email : escplg@epson-indonesia.co.id
9. Epson Service Center – East Kalimantan (East Kalimantan)
The address is Jl. KH. Wahid Hasyim (M.Yamin) Sempaja Selatan Village, North Samarinda District – SAMARINDA – KALTIM
Phone (+62541)7272904
Email : escsmd@epson-indonesia.co.id
Those are some of the Epson Service Center references that I got from the sheets in the printer purchase package yesterday, some of them may indeed have moved, and hopefully they can be useful for fellow Epson users, especially if I’m an Epson Printer… hehe
Changes in address, phone number or email may occur, for more updated information, please refer to epson.co.id
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